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Web Site Editing Tools | Sales and Marketing Tools | Web Traffic Tools | Customer Support Tools



Customer Support Tools

Utilize this robust web-based software to provide an online help desk and other customer support solutions that enable companies to improve and professionalize their support while reducing costs. This application is critical for companies who are growing sales of products and/or services that require some form of technical support.

eSupport Professional™ - This robust application is a must see. eSupport Suite's most prominent feature is its web based "ticketing" system that will allow your customers to submit support tickets to your company and your employees to manage them in a perfectly organized and time efficient manner. You can set up different departments (technical support, sales support, billing, shipping, etc.) so that tickets can be filtered and organized into different departments so that they get to the right people. You can even set up "autoresponders" so that if you dont respond to any ticket in a specified period ot time, the system will "automatically respond" to the user with a pre-determined email. Believe it or not, this above example only represents the tip of the iceberg of what eSupport Suite can do.

To visit a live web site currently using eSupport Professional and has customized the look and feel, please click here.

In order to get eSupport Professional you must first purchase one user license (you do not need multiple user licenses) and then a pay a set-up fee.

Total Set-Up Price: $2,500.00
*includes user license and set-up


     
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