Web Applications

Niki Media Group is a leading designer of proprietary web-based applications. These web applications empower companies with the essential "power tools" they need to help grow their businesses. If you have ever been an owner or executive of a growing business, you understand the critical role that technology plays in creating efficiencies and improving operations, saving money, and creating a solid foundation for further growth.

In this day and age, a competitive business must use Web Applications or it will be at a disadvantage. For example, when visitors go to your "contact us" web page and fill out the form, you are hopefully sent an email notification and have a new lead. Now, does somebody within your company needs to type this data into your contact manager software? in addition, possibly even your accounting software? Does this person ever forget to do this? Are you sure - Do you have a manager that can confirm this?

We do - its called eContact Manager. eContact Manager automatically collects, organizes, and securely stores all of the data on every visitor that fills out your form on your "contact us" or any other specified page. eContact Manager allows you to view all of these contacts at any time online in list format. eContact Manager allows you to export this data into all major contact manager and accounting software (ACT!, Goldmine, Outlook, Quickbooks, Peachtree, etc.) so that nobody has to type any information and so that no mistakes can be made. eContact Manager ensures owners and executives that they are getting the most out of their website investments. Do you ever wonder how many web contacts you get every month? Don't you want to see potential good and bad trends if you are advertising?

The benefits of eContact Manager go on and on, and eContact Manager is only one of many web applications we offer. We have separated our web applications into 3 main categories:

• Web Site Editing Tools - Give yourself the ability to edit your own text, pictures, press releases, downloadable files, pricing lists, etc. on your web site whenever you need to, from anywhere you have an internet connection.
  
  
• Sales and Marketing Tools - Aggresively grow your sales by organizing and utilizing detailed information that you collect from your visitors/customers on your web site. Export this data to major software programs such as ACT!, Goldmine, Outlook, Quickbooks, Peachtree, etc. and eliminate data entry time and human error. Create and send mass HTML and/or Text emails to your lists of contacts with our robust, user-friendly application.
  
  
• Web Traffic Tools - Track the paths that your visitors travel on your web site. Find out your most traveled paths and least traveled paths in order to isolate strong and weak web pages. See detailed reports on each web page to determine its effectiveness in achieving your goal. Find out which web pages are encouraging people to "exit" your web site. See detailed reports on your mass email newsletters to customers - see where customers are clicking, and where they are not. See detailed reports on where these customers travel once they get to your web site. Using our Web Traffic Tools, business owners and executives will finally have the information they need to successfully manage their web site and all web marketing strategies.
  
  
• Customer Support Tools - Utilize this robust web-based software to provide an online help desk and other customer support solutions that enable companies to improve and professionalize their support while reducing costs. This application is critical for companies who are growing sales of products and/or services that require some form of technical support.